E-commerce Stockroom Assistant Stockholm

Company: Table Love AB
Location: Stockholm / Östermalm (office/showroom)
Role Overview
We are looking for a highly organized, detail-oriented, and proactive E-commerce & Stockroom Assistant to oversee all operational aspects of our order flow. This role is central to ensuring that every customer receives a seamless and premium brand experience — from order placement to delivery.
Key Responsibilities
Order Fulfilment & Logistics
Manage all incoming Shopify orders daily
Pick, pack, and prepare orders with precision and care
Coordinate shipments using platforms such as Sendify
Ensure timely dispatch and accurate tracking communication
Handle returns, exchanges, and related logistics

Stockroom & Inventory Management
Maintain full control of stock levels and inventory accuracy
Receive and inspect incoming deliveries
Conduct regular stock counts and reconcile discrepancies
Organize stockroom for efficiency and visual clarity

Quality Control
Perform meticulous quality checks on all outgoing products
Ensure products meet Table Love’s premium standards
Identify and report any production or material issues

Customer Service
Respond to customer inquiries via email, WhatsApp, and social media
Handle order-related questions, complaints, and resolutions
Maintain a high level of professionalism and brand tone

Administration & Coordination
Manage shipping documentation for domestic and international orders
Handle export/import paperwork where required
Support internal coordination for product launches, restocks, and events
Assist in showroom preparation and event logistics

Qualifications & Experience
Experience with Shopify (required)
Familiarity with shipping/logistics platforms (e.g., Sendify)
Strong organizational and administrative skills
High attention to detail and quality
Experience in customer service
Comfortable working with Excel, Word, and basic reporting tools
Ability to multitask and work in a fast-paced environment

Personal Attributes
Highly structured and detail-driven
Solution-oriented with a proactive mindset
Strong sense of ownership and accountability
Calm under pressure and efficient with time
Team player with a positive attitude

Bonus Skills (Not Required but Valuable)
Experience in e-commerce operations or retail logistics
Event coordination or project management experience
Interest in interiors, design, or lifestyle brands